Important Health Information

For Back to You, a guided email journey.

1. Purpose of the Program

Back to You is an educational program designed to support and encourage people who wish to reduce or stop drinking alcohol. The information provided is intended to educate, inspire and share practical strategies based on research, lived experience and general wellbeing principles.

The program is designed to help participants better understand their relationship with alcohol, develop healthier habits and make informed decisions about their own wellbeing. It is intended for educational and personal development purposes only.

2. Not Medical or Mental Health Advice

Back to You is not medical, psychological, psychiatric, therapeutic or addiction treatment. The information provided is not intended to diagnose, treat, cure or prevent any medical or mental health condition and should not be relied upon as a substitute for advice, diagnosis or treatment provided by your doctor or another appropriately qualified healthcare professional.

Always seek the advice of your doctor or another appropriately qualified healthcare professional regarding any questions or concerns about your health.

3. Alcohol Reduction and Withdrawal

Reducing or stopping alcohol consumption can cause withdrawal symptoms in some people, which may be serious or, in some cases, life-threatening.

If you consume alcohol heavily, have symptoms of alcohol dependence, have previously experienced alcohol withdrawal, or have any concerns about your health, you should seek advice from your doctor or another appropriately qualified healthcare professional before reducing or stopping your alcohol consumption.

Do not ignore professional medical advice or delay seeking medical treatment because of information contained in this program.

If you are unsure whether it is safe for you to reduce or stop drinking alcohol, seek medical advice before beginning this program.

4. Medication and Health Conditions

If you are pregnant or breastfeeding, have liver disease, epilepsy, diabetes, a mental health condition, or any other medical condition that may be affected by alcohol consumption or withdrawal, you should seek advice from your doctor or another appropriately qualified healthcare professional before reducing or stopping your alcohol consumption.

You should also seek medical advice if you are taking prescription medications or other treatments that may interact with alcohol or be affected by changes in your alcohol consumption.

5. Personal Responsibility

While we are committed to providing accurate, thoughtful and practical educational content, you remain responsible for your own decisions and for determining whether the information provided is appropriate for your individual circumstances.

By participating in this program, you acknowledge that any actions you take based on the information provided are undertaken at your own discretion and responsibility.

6. Results May Vary

Every person is different, and individual experiences and outcomes will vary. We make no guarantee that participation in this program will result in reduced alcohol consumption, abstinence, improved health, or any other particular outcome.

Your progress will depend on a range of factors, including your individual circumstances, commitment, and any underlying health or personal factors that may influence your experience.

7. Emergency Situations

If you believe you are experiencing a medical emergency or severe alcohol withdrawal symptoms, seek immediate medical attention or contact your local emergency services without delay.

Do not rely on this program or any information contained within it in place of emergency medical care.

8. Limitation of Liability

Nothing in this Important Health Information document excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law that cannot legally be excluded.

To the maximum extent permitted by law, Quence Pty Ltd trading as Ash Robin accepts no liability for any loss, damage, injury or claim arising directly or indirectly from your participation in Back to You, your reliance on the information provided, or any decisions or actions you take based on that information.

9. Contact Us

If you have any questions about this Important Health Information Policy, please contact us at ash@ashrobin.au.

Last Updated: 01 August 2026